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Westjet Air Center
What began in 1975 as a job for Linda Rydstrom has turned into a multigenerational family business and a pillar in the Rapid City community. That is Westjet Air Center, the lone FBO at Rapid City Regional Airport (RAP).
Resort communities like St. Simons Island pride themselves on serving as a “home away from home” – but better. Accommodations are luxurious. Amenities are abundant, and the wide-range of activities are plentiful. It’s a place you can stay.
With a name like Fontainebleau, customers expect a certain standard of excellence. The 60-year-old Fontainebleau brand, most notable for the Fontainebleau Hotel in Miami Beach, is extravagant, sophisticated and glamorous.
The gateway to the finest beaches on the Gulf Coast, the Innisfree Jet Center, not only offers quick access to one of the most popular vacation destinations in the country, but an unbeatable experience. For pilots, the five-star resort treatment begins at Innisfree.
Jet Aviation has become a major player in the global aviation business since its inception in Basel, Switzerland, instilling its distinct “Swiss quality” service across 30 airport facilities in Europe, the Middle East, Asia and the Americas. The company entered the U.S. market in the mid-1980s, establishing fixed-based operators (FBO) in Bedford, Massachusetts and West Palm Beach, Florida.
Located at the San Marcos Regional Airport (KHYI), Phillips 66® branded FBO Redbird Skyport is San Marcos’ one-stop shop for aviation offerings under one roof, from flight training and simulation to award-winning Customer Service, world-class facilities and an on-site cafe. Since its founding as a simulation-based FBO, Redbird Skyport continually explores new avenues to ensure that the aviation community is always growing.
Located in Western Montana at the Missoula International Airport (KMSO), Phillips 66® branded Fixed Base Operator (FBO) Northstar
Jet has a front-row seat to some of the West’s most devastating forest fires. A reflection
of their effort to assist those on the front lines and the surrounding communities, Northstar
Jet and parent company, Neptune Aviation, are proud of being fervently committed to aerial
firefighting and the protection of our forests.
KAPA, Centennial Airport is celebrating its 50th Anniversary in 2018 and TAC Air APA (TAC Air), a Phillips 66® branded FBO,
has been part of the thriving aviation community in Denver, Colorado for 18 years, playing
an influential role in the continued business development and growth of the area. Nestled
on the edge of the Denver Technological Center, only 30 minutes from downtown Denver
and an hour north of Colorado Springs, TAC Air APA has an influx of executives and business
clientele who make use of the 24/7 operations, executive terminal and impressive hangar
For 68 years, hard work from a dedicated family has served as the backbone of Holman Aviation, a Phillips 66® branded Fixed
Base Operator (FBO) in Great Falls, Montana. Dwight Holman has been President of Holman
Aviation for the past 26 years. Holman succeeded his father, Homer Holman, a proud Marine
and flight instructor, who founded the FBO in 1950. In addition to providing outstanding
service and top-rated Phillips 66 fuel, Holman Aviation is also a certified repair station,
a military landing hub and a U.S. Customs port of entry.
As North America’s largest helicopter landing facility, Vertiport Chicago spans ten acres in the heart of the Illinois Medical
District and serves as Chicago’s only downtown heliport. Vertiport Chicago, a Phillips
66® Aviation branded FBO, is a state-of-the-art FBO that offers more than fuel. Services
include tours of the city, executive charters, SkyShare capabilities and more.
Paul Shough, the president of Bemidji Aviation Services, Inc., (Bemidji Aviation) servicing Bemidji Regional Airport (KBJI),
is passionate about promoting aviation to the next generation. Very often you’ll find
a school touring the facility, checking out hangars, examining an aircraft’s controls
in the pilot’s seat and chatting with the FBO’s employees who can speak to the “coolness”
of being around aviation every day.
There’s something about watching planes taking off and landing that fascinates children and adults alike. Many individuals
share a similar childhood memory, with trips to the local airport with mom, dad, grandpa
or grandma for a free aerial show. Working in the aviation industry rarely diminishes
As with many who work in the aviation industry, it just sort of happened. And once you get a taste of the industry, many
end up becoming "lifers." Such is the story with Jefferson City Flying Service
(JCFS) partner, Grant Shorthose.
Midwesterners are very often viewed as friendlier than your average American, and Silverhawk Aviation’s family of 80 employees
continues to reinforce this positive stereotype, doing whatever it takes to provide their
customers with a great experience from takeoff to touch down.
There are a number of fables that exist about the origination of the name Phillips 66
® ... Frank Phillips was 66 years old when he started the company ... brothers
Frank and L.E. Phillips had only $66 left between them when they hit their first oil
well. While these are interesting theories, they are not true. What is true is Phillips
66 is a nod to the iconic Route 66. Plus it sounded catchy. How fitting that Phillips
66® Aviation branded FBO Midwest Premier SGF Aviation (Midwest Premier) services Springfield,
Missouri, nicknamed the "Birthplace of Route 66."
Longtime Phillips 66
® Aviation branded location, Central Missouri Aviation, Inc. (CMA) is coming
up on their 40th anniversary in aviation – no small feat for any business. So what’s
the secret to the FBO’s success?
Centrally located on Wiley Post Airport (KPWA) in Oklahoma City, Valair Aviation (Valair) has a history just as rich as the
airport’s famed aviator namesake. Dating back to the World War II-era, Valair, originally
known as the ServiCenter, has delivered customized solutions to private, commercial and
government customers operating turbine and mid-size corporate jets for the past 70 years.
With more than 20,000 hours of flying time between them, Westjet Air Center, Inc. (Westjet) owners Don and Linda Rydstrom
know a thing or two about truly catering to the needs of their aviation customers.
Ask any FBO owner and they’ll tell you how vital great customer service is to the success of their business not only in maintaining
and growing a customer base, but also in setting the organization apart from the rest.
No one understands this more than Jag Gill, President of Gill Aviation, an FBO that services
David Wayne Hooks Airport (KDWH).
Elliott Aviation is a second-generation, family-owned and operated business that has serviced the Quad Cities territory and
beyond since 1936. What began as a business built on a passion for aviation has evolved
over the years into a multifaceted aviation company that develops and delivers aviation
solutions based on the ever-changing needs of the marketplace, flying ahead of trends
and changes in technology.
Traveling whether by plane, train or automobile, gets a person from point A to point B. Landing at TAC Air TYS helps travelers
along their journey with award-winning ground services, quick turns and the most competitive
prices on Jet-A and 100LL Phillips 66® Aviation fuel.
Politeness costs little and yields much. That's certainly the case with Texas Jet, servicing travelers flying in and out
of Fort Worth Meacham International Airport (KFTW). Texas Jet has been a branded Phillips
66® Aviation dealer for the past 35 years and has made quite a name for itself both in
the local community and in the aviation industry.
Lawton Aviation Services, a division of the Lawton Metropolitan Area Airport Authority, is Lawton-Fort Sill's and Southwest
Oklahoma's premier full-service FBO. It services private, corporate, commercial and military
aircraft and has a wide range of capabilities to accommodate any aviation need. They
specialize in fuel handling – providing Phillips 66® Aviation fuel, hangar rental, tie
down space, aircraft leasing, flight instruction, aircraft maintenance and aircraft detailing.
Dave and Steve Perry are the brothers behind Perry Brothers Aviation Fuels, a Phillips 66
® Aviation marketer that services approximately 35 FBOs in the southern US.
They’ve been with Phillips 66 since 1990 and branded their first FBO in 2002. They started
out small, with one used 2,200 gallon jet refueler, and have been building a fleet of
trucks, loyal employees and a loyal customer base, ever since.
® Aviation branded Gulf Aviation, Inc. has been in the FBO business at Valley
International Airport (KHRL) for over the past 37 years. With a background in aircraft
mechanics, founder David Garza started the company in his mid-twenties. Overcoming economic
recessions and competitors, Garza and his wife, Elena, built up the business from a one-man
show to where it stands today.
Tulsair Beechcraft (Tulsair) is a family-owned and operated Phillips 66® Aviation branded FBO that proudly operates in the
heart of the South, servicing Tulsa International Airport (KTUL) in Oklahoma and Millington
Regional Jetport (KNQA) in Tennessee.
A little over a year ago Phillips 66® Aviation featured Cutter Aviation as its Featured FBO. And what’s new with the oldest
family owned and operated FBO in the U.S.? A lot. A whole lot. Cutter Aviation may be
operating in its golden years as it approaches its 90th anniversary, but shows absolutely
no signs of slowing down with a brand new FBO facility in Arizona, a hangar and office
complex in Texas and a new executive terminal and fuel farm in the works in Colorado.
® Aviation branded Purdue Aviation, LLC is a full-service FBO located at the
Purdue University Airport (KLAF), the second-busiest airport in the state. It offers
premium flight support for all types of aircraft with services that include the expected
FBO offerings like fuel sales, aircraft maintenance, flight training, aircraft rental
and aircraft sales.
Will Rogers World Airport is named after the local legendary cowboy and comedian, Will Rogers, who famously said, “You never
get a second chance to make a good first impression.” The folks at the Phillips 66® Aviation
branded FBO, AAR Aircraft Services (AAR), take this mantra to heart, providing outstanding
customer service, year after year, and acting as the welcome wagon for those landing
in Oklahoma City.
Owners of Fixed Base Operators (FBOs) typically wear a number of hats when managing the daily operations of their facilities
– customer service representative, aircraft mechanic, fueler, charter operator, weatherman
… the list goes on and on. However, not every owner can say they serve as assistant fire
chief of the airport. Dick Bosn, Valley Airways owner, can.
In December 2013, South Bend International Airport issued a request for proposals to create a new fixed base operator (FBO)
in South Bend. Randy Jones felt like he was the perfect person to take on the challenge.
A stone's throw from the Missouri River and not far from the Platte River – reliable workhorses of commerce since the day
fur pelts became a hot commodity – there's a mid-continent FBO that, like its host city,
has long been a transportation hub for some of the nation’s most recognized businesses.
If Omaha is the nation’s “Gateway to the West,” a nickname established 162 years ago,
you might say that TAC Air at Eppley Field (KOMA) is Omaha’s "Gateway to Business,"
with a reputation for satisfying the needs of pilots and passengers from Fortune 500
Ask Ron Ciaravella, owner of Dolphin Aviation at Sarasota–Bradenton International Airport (KSRQ), how the two-time national
vintage race car champion, Learjet pilot and former international salesman for Cessna
tripled the size of his FBO, and he’ll start interviewing you. For Ciaravella seems more
interested in learning about others than in talking about his own success building an
FBO serving the Florida Gulf Coast and its growing Sarasota-Bradenton region.
When the votes from thousands of pilots are counted each year during customer service surveys covering the nation’s fixed
base operators (FBOs), Business Jet Center at Love Field (KDAL) in Dallas always flies
at the top. Last year alone, the family-owned Business Jet Center was number two on FltPlan.com’s
Pilots’ Choice Awards, was named one the best independent FBOs in Professional Pilot’s
PHRASE survey, and notched a top 20 percent showing in the annual Aviation International
News (AIN) survey. It doesn’t matter which survey pilots take, the full-service Business
Jet Center in Dallas perennially places near the head of the class.
This time of year, Salt Lake City is bustling with ski bunnies, boarders and après skiers alike, who come to traverse down
some of the finest slopes in the world. Whether you’re backcountry hiking to access hidden
powder gems, or gliding down the green beginner trails, when it gets cold outside, Salt
Lake City becomes the hot destination. And while it can’t control the conditions on the
nearby mountains, TAC Air Salt Lake City (TAC Air SLC) can control the ice, with top-notch
de-icing capabilities at its Phillips 66 branded FBO.
Trego-Dugan Aviation – FBO of the Plains With a Midwest Work Ethic
Phillips 66® Aviation branded Trego-Dugan Aviation has been in the business for the past 50-plus years, and shows no sign
of slowing down. The FBO of the Plains just made headlines following the November 3rd
grand opening of its newest facility in Grand Island, servicing flights in and out of
Central Nebraska Regional Airport (KGRI). Trego-Dugan also has a presence at Chicago
Executive Airport (KPWK) and North Platte Regional Airport (KLBF).
Arrow Energy – Providing Large Scale Service To Mid-Sized FBOs
Arrow Energy is a value-added reseller of Phillips 66® Aviation branded fuel. Customers vary from airports, airlines, air
charter operators, aerial applicators, heliports and corporation flight departments,
as well as more than 60 Phillips 66 branded small-to-midsized FBOs. In short, Arrow Energy
propels aviation in 12 states for Phillips 66, from the Great Lakes region to Texas,
to several places in between.
REGIONAL JET CENTER: SUPPORTING THE BUSTLING CITY OF BENTONVILLE
With a population of just over 40,000, the town of Bentonville might not be considered a tourist attraction or even a final
destination for many travelers. However, the tenth-largest city in Arkansas welcomes
approximately 14,000 visitors every June for Walmart's annual shareholder's meeting.
The world's largest retailer maintains headquarters in Bentonville, and every summer
the 8,800 foot runway at Regional Jet Center heats up with Walmart employees coming in
from all over the world on 737s and 757s. Folks at the Phillips 66 Aviation branded FBO
fondly refer to this hectic time as "Walmart Week."
HENRIKSEN JET CENTER HAS TEXAS COVERED WITH THE WORLD’S LARGEST ARRIVAL CANOPY
According to Weather.com, Houston and Austin, Texas, averages almost 100 days per year with temperatures of 90°F. Needless
to say, Texas is hot, but Phillips 66
® Aviation branded Henriksen Jet Center has a convenient solution for customers
landing at its Houston and Austin facilities to beat the heat – arrival canopies. While
both FBO facilities have this amenity, Henriksen Houston boasts the
world's largest FBO arrival canopy, measuring 32,800 square feet. Pilots and passengers alike can deplane in the shade,
under a roomy space large enough to cover a pair of Boeing Business Jets parked side
CUTTER AVIATION AND PHILLIPS 66: A 77-YEAR RELATIONSHIP STILL GOING STRONG
Cutter Aviation knows a thing or two about maintaining long-term relationships. The oldest family owned and operated FBO
in America is also the oldest Phillips 66® Aviation branded FBO in the network of 800-plus.
The FBO has carved a niche for itself in the industry by operating under the same principles
founder William P. Cutter established in 1928 – respect, trust and integrity.
TULSAIR BEECHCRAFT: LONGEVITY AT ITS CORE – CELEBRATING 70 YEARS
According to Forbes Magazine, 90% of all U.S. businesses are family-owned or controlled by a family. Tulsair Beechcraft,
Inc. (Tulsair) is no different. For seven decades Tulsair has served its customers with
the utmost safety, dedication, expertise and professionalism.
A DEVELOPING SUBURB FUELS AIR TRAFFIC TO GILL AVIATION
Located just twenty miles north of Houston is Spring, Texas — a suburb where families move to get away from the hustle and
bustle of city life. Jag Gill and his wife, Pinder, originally from England, have called
it home for the past twenty-five years. They are the owners and operators of Gill Aviation,
a full-service, Phillips 66
®-branded FBO that services David Wayne Hooks Airport.
CHRISTIANSEN AVIATION: SUPPORTING PILOTS OF TOMORROW
According to a recent article published in Aviation Week & Space Technology, there is an inevitable shortage of U.S.
pilots in the near future. There are a number of reasons that are contributing to this
perfect storm; one is that not enough students are electing to pick a career manning
a cockpit. Bill Christiansen, owner of Phillips 66
® Aviation-branded FBO Christiansen Aviation Inc., is doing his part to help the
next generation of pilots earn their wings.
New FBO hires are typically required to take orientation classes that cover topics such as safety, quality control, line
operations, etc. However, history lessons are generally not included on the training
roster. Not the case with Lane Aviation, an FBO celebrating its 80th year serving aviation
customers at Port Columbus International (CMH).
According to the Small Business Association, approximately half of new establishments survive five years or more and about
one-third survive 10 years or more. This year,
Holman Aviation is celebrating a diamond anniversary - its 65th year in business.
It's no small feat for a Fixed Base Operator (FBO) practically as old as the airport
it resides, Great Falls International Airport (GTF).
TEXAS AERO: SERVICING CENTRAL TEXAS, PRESIDENTS AND BEARS
It takes a certain type of person to pilot a personal jet aircraft. Of course you need proper training, a pilot's license
and hundreds, if not thousands of flying hours under your belt. But pilots also need
to be decisive when making decisions in the air, diligent when taking essential safety
precautions and enjoy living life a bit on the edge. Billy Meyer, owner of Texas
Aero, Phillips 66
®-branded Fixed Base Operator (FBO) in Waco, embodies all of these characteristics,
and then some, both in the air and on the ground.
LASILL AVIATION: A COMFORTABLE SPACE THAT WELCOMES PILOTS, PLANES AND CONVERSATIONS
You know that welcomed feeling you get when you walk into your favorite coffee shop,
pub or diner? You pull up a chair, order a coffee, pint or slice of homemade apple
pie and just relax. It's a comfortable space where you can turn to the patron next
to you and strike up a conversation. That's the feeling that customers get when they
land at Fixed Base Operator (FBO) LaSill Aviation (LaSill).
When the summer winds down and the weather grows brisk, those that like it hot descend on Florida to take advantage of the
white sand beaches, sunshine and weather that never seems to tire of being picture perfect,
besides the occasional rain shower. Located at Opa-locka Executive Airport (KOPF) is
Fontainebleau Aviation (Fontainebleau), a Phillips 66®-branded dealer that knows a thing
or two about the pursuit of perfection.
FBO WITH HUMBLE BEGINNINGS MAKES A NAME FOR ITSELF IN A BIG WAY
Located about 35 miles northwest of Atlanta at the Cartersville-Bartow County Airport (KVPC) is Phoenix Air Group, Inc. –
more commonly called Phoenix Air – a Phillips 66®-branded dealer that has gained a lot
of unsolicited publicity in the past few months. Senior Vice President and COO Dent Thompson
likes to refer to Phoenix Air as "the largest company you've never heard of." However,
new articles and high-profile visits by Georgia's Lt. Governor Casey Cagle and others,
are trying to prove him wrong.
Most people can't wait to check into Big Sky Country, drawn by stunning wilderness, startlingly blue bass-filled lakes, clear
streams dripping with iridescent trout, and millions of unspoiled acres roamed by grizzly
and black bears, sly wolves, stately moose, plentiful deer and elk, lithe mountain goats
and 300-pound sheep wearing magnificent, curled horns.
YINGLING AVIATION KEEPS 11,000-YEAR-OLD MID-CONTINENT TRADITION THRIVING ON THE PLAINS
This place on the sprawling American plains, flanking the Arkansas River smack in the middle of the continent, has been bringing
people together to conduct business for years, eleven thousand of them, in fact.
STRIKING IT RICH AT MINNEAPOLIS-ST. PAUL’S CIRRUS FLIGHT OPERATIONS
If you're fortunate enough to refuel your aircraft with the neighborly folks at Cirrus Flight Operations, serving Anoka County
Airport (KANE) just outside Minneapolis-St. Paul, it may be your lucky day.
THREE GENERATIONS OF FAMILY LEADERSHIP HAS TIFFIN AIRE TUGGING AT CUSTOMERS’ LOYALTY
It all started when Dwight and Jeanne Gnepper traded in their tractor and 43 acres
of farmland to harvest a different kind of crop, one not bound by the earth's
Forty-five years later, the Gneppers' harvest has yielded an aviation business recognized
the world over for overhauling propellers, creating an airplane tug that can
be operated by a single person, and serving fliers with three generations of
IN A REGION RENOWN FOR ITS COLOR, HERITAGE AVIATION GOES GREEN
Flying past Mount Mansfield and a rolling carpet of Vermont trees painted yellow, orange and deep red like a never-ending
spray of dazzling flowers, you prepare to touch down near Lake Champlain, it's crisp
water so brilliantly blue you may forget you're about to land at one of the nation's
greenest general aviation facilities.
Stepping out of a business jet under a broad Gulf Coast sky, you discover a Golden Retriever sitting on a red carpet to greet
you. A smiling dog named Sadie that happens to be wearing an orange safety vest, airport
badge and headset. By the time you finish rubbing your eyes, the crew car pulls up. A
screaming red 1970 Pontiac GTO ragtop convertible. With a license plate that reads "GR-RRR!"
HANGAR 10 ON A NOVEL MISSION TO COAX AIRCRAFT SALES THROUGH COACHING
There's a team of personal trainers at Hangar 10 – a perennial pilots' survey favorite serving Charles B. Wheeler Downtown
Airport (KMKC). But they're not working in the fixed base operator's large, decked-out
fitness center featuring men's and women's locker rooms with showers.
An hour's east from one of the world's busiest airports, its ramps bustling with high-flying commercial airlines, cargo jets
and pilots, sits a small airport in an unassuming city that may hold the secret to aviation's
WESTERN AVIATION: NEW FBO GROWS ITS FUTURE ON AVIATION’S HISTORIC ROOTS
Hugging the banks where the Spokane River runs smooth and wide, one of the world's oldest airfields welcomes seaplanes with
open arms, providing a level of service usually reserved by fixed base operators for
their ramp customers.
MUSTANG AVIATION: SPOILING CUSTOMERS IN AN UNSPOILED LAND
A couple of hundred miles to the north, a shale oil boom is changing towns and countryside, but here in the capital of South
Dakota, another treasure is being discovered by a nation bent on urbanization – Pierre's
unspoiled natural resources.
FROM HULKING C-5S TO TRICYCLE-GEAR C-150S, THEY ALL GET TREATED THE SAME AT HOLMAN AVIATION
On a wide plateau near the roiling Missouri River waterfalls that once proved inhospitable to explorers Lewis and Clark,
there's a general aviation dealer waiting with open arms, prepared to treat all comers
with a hearty welcome, be they deplaning from a massive Lockheed C-5 or a diminutive
ELLIOTT AVIATION: STANDING THE TEST OF TIME SINCE 1936
At night, long after his shift as a mechanic for a tractor maker was over, Herb Elliott would play bass fiddle in a band,
pocketing extra money for a dream, while mentally composing an aviation masterpiece.
UTAH’S LEGENDARY POWDER MATCHED BY PASSION FOR WINTER AVIATION AT TAC AIR SALT LAKE CITY
Each winter, drawn by fluffy, powdery snow falling in abundance along the soaring Wasatch
Mountains, flocks of skiers and, yes, film celebrities descend in private aircraft
to TAC Air's newest fixed base operations at Salt Lake City Airport (SLC) and Provo
Municipal Airport (PVU).
RONSON AVIATION: FROM ANTICIPATION TO APPRECIATION
An hour from Manhattan, and even less to Philadelphia, the capitol of New Jersey is as
strategic today as it was when General George Washington crossed an icy, storm-tossed
Delaware River to surprise the British and their German mercenaries in the Battle
CUSTOMER FOCUS, COMMUNITY STEWARDSHIP STEER CENTRAL FLORIDA’S SHOWALTER FLYING SERVICE
How do you host a large, multi-multi-million dollar display of the latest business aircraft,
along with thousands of visitors and scores of additional flights, while running
your normal fixed base operations like nothing is out of the ordinary?
When the world's biggest golf event rolls into Chicagoland in September – pro golfers,
corporate sponsors, journalists and spectators pouring in from across the globe –
DuPage Flight Center (KDPA) will be swinging for the pins with a full set of clubs.
40 YEARS YOUNG, CHRISTIANSEN JET CENTER SPREADS ITS WINGS FROM OKLAHOMA TO KENYA
Soaring in the shadow of cloud-piercing Mt. Kilimanjaro, Africa's highest peak, a student
pilot can look past the western horizon for the origins of his Cessna T182RG trainer,
a rare bird for the people of East Africa learning to fly.
CENTRAL TEXAS’ REDBIRD SKYPORT SENDS MOORE’S LAW FLYING
There's a high-tech maxim that's been a promise ever since Intel co-founder Gordon Moore
envisioned it decades ago, that the number of transistors crammed onto a chip can
double every 18 months. Moore's Law wasn't meant for general aviation, that is until
Redbird Skyport began co-opting the concept as a prescription for revitalizing an
FORWARD-THINKING DNA DRIVES NATIONAL JETS FBO FAMILY
It's the brand new, head-turning Learjet 45XR parked out front that gives it away. One of three ordered for a private charter
fleet, its message is undeniable: this is not your everyday, family-run fixed base operator.
At sunset, flying low over the labyrinth of salt marshes, lush maritime forests and sandy beaches that lace together Georgia's
Golden Isles, you realize there can be truth in advertising, that a place can live up
to its name.