Phillips 66 branded FBOs praised for best-in-class offerings and service
HOUSTON – Phillips 66® Aviation is pleased to announce that ten of its FBOs were recognized in this year’s Professional Pilot Magazine’s (Pro Pilot) annual Preferences Regarding Aviation Services and Equipment (PRASE) survey. Texas Jet (FTW) took home the highest honors, recognized as the best independent FBO and the second best FBO in the Top 10 U.S. FBO category. More than 1,900 magazine subscribers participated in the 43rd annual survey that acknowledges both national and international FBOs for overall excellence.
"General aviation customers that visit Phillips 66 branded FBOs know they are receiving the highest quality, highest performance fuel on the market," said Mike Perry, Director Sales, General Aviation.
"What they receive in addition is outstanding service from employees that take tremendous pride in their work. We sincerely congratulate all of our FBO PRASE winners for a job well done."
Pro Pilot subscribers scored FBO selections on a scale of one (poor) to 10 (excellent) in six categories, including line team, customer service representatives (CSR), facility, amenities, promptness and efficiency, and value for price. This year’s Phillips 66 Aviation FBO winners were recognized in five categories: Top 10 U.S. FBOs, Best U.S. FBOs and Best Independent FBOs, Best Small FBO Chain and Best CSR. The winners include the following:
Award | Ranking | FBO |
Top 10 U.S. FBOs | 2 | Texas Jet (KFTW) |
10 | National Jets (KFLL) | |
Best U.S. FBOs | 2 | Texas Jet (KFTW) |
10 | National Jets (KFLL) | |
16 | Business Jet Center (KDAL) | |
20 | Jet Aviation (KPBI) | |
25 | TAC Air (KSLC) | |
31 | Jet Aviation (KTEB) | |
Best Independent FBOs | 1 | Texas Jet (KFTW) |
7 | National Jets (KFLL) | |
9 | Business Jet Center (KDAL) | |
Best Small FBO Chain (3-10) | 3 | Cutter (KAQB, KCOS, KDVT, KPHX) |
Best CSR | 4 | Holly Hopkins, Texas Jet (KFTW) |